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Privacy Policy

Article 1. Compliance with Laws and Regulations

This website shall comply with the Act on the Protection of Personal Information, Guidelines on the Act on the Protection of Personal Information, other related laws and regulations with respect to the handling of personal information.

Article 2. Measures to control security of personal information

This website will endeavor to keep the personal information received accurate and up-to-date within the scope of the purpose of use, and will take necessary and appropriate security control measures to prevent leakage, loss, or damage and to otherwise safely manage personal data.

Article 3. Categories of personal information to be obtained

This website will obtain the following personal information in accordance with the law.

  1. Information about login and use of the service

    • Account ID and password to log in to the service.
    • Gender, date of birth, zip code and email address as the information registered in the account.
    • Name, address, telephone number, SNS account information, height, physical characteristics, and other information about the customer provided by the customer as information link the account.
    • Information for the execution of transactions conducted by customers through use of the service and information regarding the details of such transactions.
    • Information on credit cards, bank accounts, electronic money, other payment and their methods.
    • Information related to inquiries and contacts from customers to this website.
    • Identification documents, such as a driving license, a health insurance card, or a copy of the residence certificate, used to verify the customer's identity by legal requirements and information contained in such documents.
  2. Information about the device that the customer uses and information obtained through use of cookies, etc.

    • Information on the identification of the devices.
    • OS information for the devices
    • Information about connecting to the Internet
    • Location information
    • Referrer information
    • IP Address information
    • The URL you browsed and timestamp information about the date and time of browsing.
    • Information about the use of services
    • Identifier for Advertisers assigned to each customer's device.
    • Server log information
  3. Information obtained from third parties.

    • Information obtained from a third party with the customer’s consent.
    • Information obtained in accordance with laws and regulations.
    • Information obtained by being open to the public.

All customer information this website obtains is provided by the customer's own will. Please note that we may refuse to allow you to use the service if you do not provide all or part of the information this website need when using the service.

Article 4. Purpose of use

This website will use the personal information described in the previous article as follows, in accordance with the law.

  1. Login and use of the service (usage based on the consent of the customer or for the performance of the contract with the customer)

    • To allow customers to log in to the service.
    • To provide and operate suitable services for customers.
    • For conclusion and performance of transactions between customers and this website's group, and for the use of other services by customers.
    • To manage customers who are members of the service.
    • For packaging and shipping of products etc.
    • To bill for the services
    • To provide notifications necessary for the operation of the service.
    • To respond to inquiries and after-sales services
    • To contact customers who have cancelled the membership and to respond to inquiries from them.
    • To prevent and respond to fraudulent activities.
    • To inform you regarding services or plans implemented by this website’s group.
    • To authenticate user identity and to display registration information automatically on each page.

    Please note that in order to log in and use the services, you will need to provide us with your personal information so that we can use it for the purposes described above.

  2. Use for advertising and marketing purposes based on the customer's consent

    • To solicit services and do market of advertisement the service on the service or in a third party's media
    • To send email newsletters
    • To send direct mails
    • To conduct campaigns, prize competitions, and questionnaires
    • To distribute advertisements for which the third party is the advertiser on the service or in the third party's media.
    • For research and analysis of marketing data
    • To develop new services and products for this website group

Article 5. Consent to provide personal information

This website will provide personal information to third parties when permitted by law or with the consent of the customer. In the following cases, this website will provide personal information (in the case of 1, 2, and 4 below, the information is excluded that can directly identify specific individuals, such as names and addresses.) to third parties to the extent necessary.

  1. When necessary to provide or improve the quality of the service
  2. When necessary for the consideration and development of new services
  3. When entrusting the handling of personal information to a third party in a foreign country
  4. When personal information is provided to a university or other academic research institution or organization, or a person belonging to such an institution or organization, for the purpose of providing it for academic research.

This website may entrust the handling of personal information to a third party after necessary and appropriate supervision of the entrusted party for the provision of services to customers if necessary.

Article 6. Shared use of personal information

Our group will share personal information as follows.

  1. The personal information to be used jointly

    • As described in Article 3.
  2. Scope of parties to use the personal information jointly

    Group companies operating this website

    • PRESTIGE Co. Ltd.
    • Media Global Stage, Co. Ltd.
  3. Purpose of use

    • As described in Article 4.
  4. Person responsible for the management of the personal information

    • Personal Information Protection Manager of PRESTIGE Co. Ltd.

Article 7. Changes to the Privacy Policy

We may revise all or part of this Privacy Policy in order to use personal information appropriately and to ensure its protection. In the event of significant change, we will notify you of the effective date of the change and give you notice.

Article 8. Use of Cookie

This website uses cookies to provide services, information, and advertisements that are appropriate for each customer to analyzing your browsing information.
For more information, please see our Cookie Policy.

Article 9. Procedures for disclosure and correction of personal information

This website accepts requests from the person themselves in question for disclosure of personal information, notification of the purpose of use, correction and suspension of use of personal information if the content is contrary to the facts, and suspension of provision to third parties.

  1. Contact
    If you request by mail, please send the prescribed request form with the necessary documents to the address specified in Article 10.
  2. Documents for submission

    • Request Form for Disclosure of Personal Information / Notification of Purpose of Use of Personal Information
    • Request Form for Amendment of Personal Information
    • Request Form for Suspension of Use of Personal Information
    • Documents verifying identity (e.g. Driver’s license, Passport)
    • In cases where the procedures are carried out by a legal representative, in addition to (4) above, please prepare a document confirming that the legal representative has the right of representation.
    • In cases where the procedures are carried out by an agent, in addition to (4) above, please prepare a prescribed letter of attorney and a certificate of the person themselves' seal impression.

    Sensitive information such as your legal domicile should be blacked out before submission. If we receive a document that sensitive information is appear, we will regard as we have not acquired any sensitive information by blacking it out ourselves.

  3. Fees
    Please note that a handling fee of 1,000 yen per request for disclosure and notification of the purpose of use will be charged. If the request is made by mail, the fee must be paid by bank transfer or other means. For specific procedures for making a request, please contact the contact in the next article.

For specific procedures for making a request, please contact the contact in the next article.

Article 10. Inquiries and complaints about the handling of personal information

If you have any inquiries, complaints, or objections about the handling of personal information by this website, please contact the following. Please note that you can withdraw your consent at any time.
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[Contact Information]

General Affairs Department
PRESTIGE Co. Ltd.
5F Spline Building 1-19-2, Dogenzaka, Shibuya-ku, Tokyo 150-0043 Japan
■For inquiries about personal information, please click here.
*Available 24 hours a day.

Article 11. Personal Information Protection Manager

  • Norifumi Takahashi
    Senior Managing Director
    PRESTIGE Co. Ltd.
  • If you have any inquiries or comments about the Personal Information Protection Manager, please contact us via the "Contact Information" above.

Cookie Policy

Cookies are used on this website for the purpose of providing services, information, and advertisements that are appropriate for each customer by analyzing customers' browsing information.

  1. What are Cookies?
    Cookies are function that store browsing information including web beacons etc. when a customer accesses a website or service on the customer's device such as PC and smartphone. It is not possible to identify the customer's personal information from the cookie information. There are two types of cookies: those that allow you to use the function provided on this website and those that are set by third parties affiliated with this website. Although you can set your browser to refuse cookies, please be aware that you may not be able to use some of the services if you do.
  2. Purpose of use

    1. We use cookies to identify your device when you visit this website and to enable you to use our services. By storing cookies on your device, you do not have to enter the same information repeatedly, which increases the convenience of your browser.
    2. This website may use information collected through cookies to analyze how customers use the website, such as Access status, traffic, routing, and to improve and enhance the website and our services. We use Google Analytics for this analysis. For more about how data is collected and processed by Google Analytics, please check this page provided by Google.
      http://www.google.com/intl/ja/policies/privacy/partners/
    3. This website uses KARTE to improve our services and provide chat functions. For more about how data is collected and processed by KARTE, please check this page provided by PLAID, Inc.
      https://karte.io/karte-policy.html
    4. In addition to the above, cookie information obtained by this website will be used within the scope of the purpose of use stipulated in the privacy policy of each company.
  3. How to reject cookies

    1. Rejecting all cookies
      If you wish to disable Cookies, this can be done by changing the browser settings. However, please note that if you disable cookies, you may not be able to use some of the functions of the website, some pages may not be displayed correctly, or you may not be able to receive some of the services of this website.
      If you would like to change your cookie settings, please contact the manufacturer of your browser. Regarding commonly used browsers, please refer to the following URLs.
      Apple Safari
      https://support.apple.com/ja-jp/guide/safari/sfri11471/12.0/mac/10.14(Mac)
      https://support.apple.com/ja-jp/HT201265(iPhone、iPad、iPod touch)
      Google Chrome
      https://support.google.com/chrome/bin/-answer.py?hl=ja&answer=95647&p=cpn_cookies
      Microsoft Internet Explorer
      https://support.microsoft.com/ja-jp/help/17442/windows-internet-explorer-delete-manage-cookies
      Mozilla Firefox
      http://support.mozilla.org/ja-jp/kb/Cookies
      You may need to disable it again when you change your browser, delete cookies, or change to a new PC or smart device.
    2. Rejecting cookies issued by third parties
      There may be cases where behavioral information, such as access status, traffic, routing, is acquired and used on this website or in third party media through cookies issued by affiliated third parties.
      Please contact each company for information on how to stop the provision of information to ad-serving service providers. You can also check with the URLs of the major partner companies listed below.
      Google
      https://www.google.com/settings/u/0/ads/authenticated
      Criteo
      http://www.criteo.com/jp/privacy/
      Yahoo! JAPAN
      https://about.yahoo.co.jp/docs/info/terms/privacyguide.html
      Facebook
      https://www.facebook.com/ads/preferences
      Twitter
      https://help.twitter.com/ja/rules-and-policies/twitter-cookies
      Treasure Data
      https://www.treasuredata.co.jp/privacy/
    3. Method for unsubscribe from advertisements using Advertising ID
      For customers who use the services provided by this website through devices such as smartphones, this website uses and obtains advertising ID. Advertising ID is the identifier installed in devices such as smartphones. Apple calls their advertising ID the "Identifier for Advertisers" (IDFA), Google calls it the "Google Advertising ID (AID)".
      Please contact each company for information on how to stop the provision of information using advertising identifiers. You can also check with the URLs of the major partner companies listed below.
      iOS:
      Apple Inc.
      https://support.apple.com/ja-jp/HT202074
      Android:
      Google Play
      https://support.google.com/googleplay/answer/3405269